We earn trust by delivering and delighting time and time again. Most of us get that, but that’s not all there is to earning trust. One very powerful way to build trust is by making our bosses look good.
In ancient times, an armor bearer was one who literally carried the armor of their master. A person, probably a servant would carry extra weapons, haul a shield around, etc. As a result, a powerful trust relationship grew between the armor bearer and his master.
For us, this looks like break room conversations that highlight the genius moves your manager is making. It’s countering negative speech about their mistakes. Consider the following water cooler topics:
He is allowing us to work as a cohesive team rather than being split up on different projects!
She is having us prioritize work and deliver small but valuable increments ever two weeks!
They have the foresight prize quality over costly, patchwork solutions!
So what if we had it out over the topic of splittings the team’s time on multiple projects?
Who cares if she only grudgingly helps us break this work down in to sprint-sized bites?
What difference does it make if they have to be dragged kicking and screaming into discussions of technical debt?
Humility is the hallmark of a servant leader. Bear the armor of your bosses and you show them that you are trustworthy and more importantly that they can trust you.