Amateur Scrum Masters use influence, persuasion and (gulp) even manipulation to advance personal agendas.
Professional Scrum Masters help Scrum Teams to accomplish the team’s agenda.
Amateur Scrum Masters cling to useful yet prescriptive wisdoms and cookie cutter patterns of working that limit exploration and dampen self-organization.
The Professional Scrum Master works to unleash others’ creativity and encourages vibrant, efficacious self-organization.
The amateur Scrum Master given authority will coerce or reward those who support the agenda (s)he prefers. In so doing, (s)he subsumes more natural and powerful servant leadership with a dysfunctional and short-sited kingpin leadership.
The Professional Scrum Master receives power and influence naturally by serving those on the Scrum Team and those in the organization yet wields it circumspectly. (S)he understands this power when wielded well will encourage those in the Scrum Team and in the rest of the organization to lead each other.
A Professional Scrum Master’s agenda is to see Scrum understood and practiced professionally with the ultimate goal of becoming completely redundant.